Programme

Aim

Strategic Realignment Programme (SRP) To establish a Culture Driven Leadership environment, capable of driving ‘lean’ thinking downwards through the business, via ‘people-culture’ teams, focusing on goal alignment and visual management of quality, cost, delivery, safety and people-performance (CDSP) throughout the organisation.

To maximise your investment in human capital and thereby increase your competitive advantage

Management Development Programme (MDP) Management development needs arise from:-

  • The day to day activities of managers.
  • The need to ensure there is a group of effective managers able to translate the organisation’s aims into action.
  • The need to change and shape the organisation’s direction as the environment changes.

This programme is an introduction to Management Development consisting of a variety of modules that you can choose from to produce a programme tailored to your requirements. Also the participants will be expected to complete some coursework in their own time.

Sales Programmes
Major Account Development (MAM)
Designed for all companies wishing to develop or improve their major account planning and/or implementation procedures.
Sales planning for non-sales people Specifically aimed at companies without a dedicated sales force who are wishing to drive new business or development to increase cross-sell, up-sell and volume opportunities.
Quality programmes ISO 9001:2008Effective implementation of the ISO9001:2008 Quality Standard leads to improved business performance.

Commonly referred to as ISO9000, the Standard demands ‘continuous improvement’ and ‘standardisation’

Other benefits include:-

  • Creates a more efficient, effective operation
  • Increases customer satisfaction and retention
  • Reduces audits
  • Improves employee motivation, awareness, and morale
  • Reduces waste and increases productivity.
Outsourcing & communication
Developing a world class communications strategy
There will by default be four parts at least to any communication plan:-

  • Who has contact with whom?
  • What method(s) do they use to communicate?
  • What culture can or must be used within that content that conforms to corporate standards?
  • What security/policing is required to ensure that compliance is fully met?
Design, structure and implement effective SLA’s An SLA is a negotiated agreement between two parties, where one is the customer and the other is the service provider. This can be a legally binding formal contract with a preferred supplier for example or an informal ‘contract’ with an internal department.In order to assess whether our suppliers are meeting our requirements, and our customers are satisfied, we need to develop a clear and simple set of parameters. These parameters let the supplier know what our expectations are and set our customer’s expectations about what we are going to deliver to them.
RISK A detailed study of current risk practices, an assessment of goals, gap analysis, development of risk strategy and plan, assessment of achievement.
Supply chain management Organisations increasingly find that they must rely on effective supply chains or networks, to compete in the global market. Effective Supply chain management comprises the design, planning, execution, control and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronising supply with demand and measuring performance globally.
IT project QA and delivery
  • System impact analysis
  • Vendor selection programme
  • ITT Management
  • Knowledge Management systems
  • Document Management Systems
  • Lessons learned
  • Action Tracking and business process Management
  • BI tools
  • Software development