Are you going to downsize? Or develop your workforce?
Unfortunately, in a recession many companies face an unpleasant choice: downsize, or die…
For some companies the situation is untenable.
They have fixed costs of large numbers of staff when there are diminishing numbers of orders on the books and therefore less work for them to do.
But for some companies, where orders are still coming through, there is an opportunity to improve customer service levels and drive more business at the expense of the competition.
The unpalatable truth is that often the soft option is to reduce staffing levels rather than change an ineffective culture.
Changing the internal culture of a business is a tough proposition.
In reality, for a lot of companies, the recession presents an opportunity to engage staff more fully through innovation and develop a long term loyalty through trust.
Innovation and trust are two key ingredients for developing human capital.
Maximising human capital drives competitive advantage.
Why not book your assessment now to discover how you can take competitive advantage during the recession? just click the link at the top right of this page…